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The financial services sector is the most experienced risk management industry of all. By their very nature financial services institutions are more exposed than most when it comes to risk. The majority of an organisations risk exposure however is directly related to the financial products which are offered by the institution.
In actuality a typical retail bank or building society is far less at risk of a night time raid then (for instance) a high value electrical retailer or mobile phone retail outlet. The converse of this is also true, with the retail financial services outlet being at greater risk during the working day. It is a factor of modern society that criminals are using increasing force and weaponry, which can put an organisations personnel and customers in danger. There is also evidence of an increasing trend in incidences of verbal abuse and attempted attacks on staff during normal business hours. The ultimate threat in certain cases is terrorist aggression, with the protection from same highly noticeable in (for instance) Canary Wharf.
Whilst financial services organisations are heavy users of technology to protect themselves against financial fraud, they often lag behind the industry in terms of physical protection.
There are a number of proprietary security solution providers who have operated in the financial services sector for many years. Whilst these solutions were leading edge some years ago, their development and closed system architecture has meant that they have lagged significantly behind the latest industry standards. Their everything must be one brand is also a serious negative, which is evidenced by their lack of new sales and their unsuccessful attempts to break into other sectors.
The approach taken by Cinario is to use technology to integrate all monitoring and management systems into one software application. This integration by itself is a powerful cost reduction tool, which is the primary focus taken in the financial services sector. Cinario technology goes further in order to address the loss and risk issues. Cinario software utilises unique and patented technology to intelligently manage losses and risk, turning what was a reactive series of unconnected point systems into an intelligently managed, centralised, risk and cost reduction solution.
Cost is always a critical factor in any solution deployment. Our experience to date demonstrates that a typical project Return on Investment (based on cost reduction alone) would be in the order of fourteen to eighteen months, making an investment in Cinario a value add to the business as distinct from a cost.
Cinario offers a comprehensive solution set for financial services operations, all using Cinario Enterprise Manager (Cinario EM). For example purposes over the following pages we have detailed some of the financial services management solutions which we offer:
Command centre setup and operation (cost and risk reduction)
Operational procedures adherence (risk reduction, Health and Safety compliance)
Head Office management (cost and risk reduction)
High risk area protection (risk reduction)
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